I work from discovery to delivery with a focus on metrics, technical feasibility, and consistency.
Experience in banking, e-commerce, AI (voice), and design systems.

Senior Product Designer

Hello, I am Fernanda Abarca. I am in São Paulo, Brazil.

I am a Senior Product Designer with 15+ years in design and 6+ years in digital products, with a strong background in finance and e-commerce.

I have worked on projects for Itaú, XP Inc., Banco Safra, AB InBev and Natura LATAM, collaborating with multidisciplinary teams in Portuguese, Spanish and English. ​​On a daily basis, I combine discovery, metrics and technical feasibility to design experiences that generate results — from complex flows to scalable design systems.

Open to opportunities as a Senior Product Designer with a path to Product Design Lead.

Purple paper plane icon flying along a dotted flight path loop, symbolizing email marketing and messaging.
Purple paper plane icon flying along a dotted flight path loop, symbolizing email marketing and messaging.

I define the problem clearly, align business objectives, and translate them into success criteria (e.g., success per journey, CSAT/NPS). ​​I leave with hypotheses, MVP scope, and a validation plan.

Metrics-driven discovery
Decisions with clear trade-offs

I work with product and engineering to unlock decisions and reduce risk. ​​I make it clear what you gain/lose (deadline, cost, complexity, quality) and prioritize viable solutions without losing the experience.

UX for critical journeys
Scale with Design System

I structure complex flows with information architecture and cognitive load reduction. ​​I deliver ready-to-implement screens and interactions, focusing on clarity, responsiveness, and accessibility.

I build and evolve design systems to accelerate delivery and maintain consistency. ​​I define guidelines, and governance to facilitate adoption by teams and sustain continuous product evolution.

Purple line art icon of a computer monitor with a completed digital checklist for online task management.
Purple line art icon of a computer monitor with a completed digital checklist for online task management.
Purple line icon of an umbrella protecting a gear symbol representing business risk management and data protection.
Purple line icon of an umbrella protecting a gear symbol representing business risk management and data protection.
Purple line icon of a laptop and smartphone with coding symbols and a gear for software development.
Purple line icon of a laptop and smartphone with coding symbols and a gear for software development.
Purple line icon of a digital design document and pencil for creative project planning.
Purple line icon of a digital design document and pencil for creative project planning.
How I work
Some recent projects

Payments B2C UX/UI

Sales cancellation
Journey sucess • benchmark (target time)

E-commerce Payments MVP UX/UI

Payment retry
11% financial return • R$1.4M in 15 days

Voice Interface AI Applied Research

AI voice assistant
Research applied to the conversational interface

Resume and recommendations available on my profile.

Other projects

Check out other projects and my social media profiles.